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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Samara Mixon

July 2, 2025

5  out of  5
rating by Samara Mixon
"Zach was so nice and answered all of my questions!"
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Andrew Crabtrey

July 1, 2025

5  out of  5
rating by Andrew Crabtrey
"Very very very helpful! This is my first time having to get my own insurance after my father passed! They have taken the time to apologize for my loss and to talk me through the whole process! Faith is amazing!"
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Ethan Carnahan

July 1, 2025

5  out of  5
rating by Ethan Carnahan
"Jason has helped tremendously and has always gone above and beyond explaining anything I ask and answering all my questions if I could give higher than 5 stars I would."
We responded:
"Thank you for the fantastic review! We're so glad to hear that Jason has consistently gone above and beyond to provide clear explanations and support. Your kind words mean a lot, and we truly appreciate your trust—5 stars and beyond!"
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David Romine

June 30, 2025

5  out of  5
rating by David Romine
"Jason Lowe was very professional and gave me fast and great service. I’d recommend him for any and all insurance needs."
We responded:
"Thank you for the great feedback! We’re so glad to hear that Jason provided fast, professional service and made a strong impression. Your recommendation means a lot to us—we’re here whenever you need support with your insurance needs!"
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Victor

June 30, 2025

5  out of  5
rating by Victor
"Mr. Cole Covington was a fantastic agent and I would recommend him to any new customer."
We responded:
"Thank you for your kind words! We're thrilled to hear that Cole provided fantastic service. Your recommendation means a lot to us, and we’re proud to have him on our team. We look forward to continuing to serve you!"
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Kathy Ray

June 27, 2025

5  out of  5
rating by Kathy Ray
"Jason helped us with our policies and was so helpful and gave us great prices. Very nice man."
We responded:
"Thank you for the kind review! We're glad to hear Jason was able to assist you with your policies and provide great service and pricing. We appreciate your trust and are happy to have you with us!"
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Michael Trujillo

June 26, 2025

5  out of  5
rating by Michael Trujillo
"Fernando was very helpful on the phone! My mother had some questions and was worried since her English isn’t the best, but what do you know Fernando was able to speak to her in Spanish which made her overall experience much better. Thank you State Farm and Fernando!"
We responded:
"Thank you for sharing your experience! We’re so glad Fernando was able to assist your mother in Spanish and help make her feel comfortable and confident. Providing clear, supportive service in any language is something we truly value. We appreciate your kind words and are always here to help!"
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Shelia GEORGE

June 24, 2025

5  out of  5
rating by Shelia GEORGE
"Mark is totally awesome at State Farms in the Craig Campbell office. He helped out with several situations for us and he has went above and beyond and he’s communicated with us very well and gave us the best customer satisfaction we could expect and we just really appreciate all the hard work that Mark does we think he’s awesome. So if I could give him 10 stars, I would he’s that great"
We responded:
"Thank you for the amazing review! We're so glad to hear Mark provided the outstanding service and support you deserved. We appreciate your trust in our team and look forward to continuing to serve you."
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Kristopher DuVall

June 20, 2025

5  out of  5
rating by Kristopher DuVall
"State farm saved me literally $75 a month and gave me better coverage. Go talk to Cole or Faith at 700 e main in Russellville today to save"
We responded:
"Thank you for sharing your experience! We're so glad to hear you’re saving money and getting better coverage—that's exactly what we aim for. We’ll be sure to pass the shoutout along to Cole and Faith! We appreciate you choosing our team Kristopher."
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Sharon Phillips

June 19, 2025

5  out of  5
rating by Sharon Phillips
"Cole"
We responded:
"Thank you, Sharon! We’re so glad to hear Cole made a great impression. We appreciate your support!"
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Kimberley Caldwell

June 19, 2025

5  out of  5
rating by Kimberley Caldwell
"Jason was a tremendous help"
We responded:
"Thank you, Kimberley! We’re glad to hear Jason was such a help. We appreciate you taking the time to share your experience!"
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Matt Mock

June 16, 2025

1  out of  5
rating by Matt Mock
"I was in contact with the office for over a month, and the problem was never addressed/corrected. They were quick to offer excuses but never quick with a callback. They were also quick to advise that it was my responsibility to make sure my bill was accurate (although I'm not sure how I was supposed to keep up with it since the website and the agent were wrong and that's why I was calling). Very poor customer service, even after a month of trying. Not very neighborly at all..."
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Debbie Paseur

June 14, 2025

5  out of  5
rating by Debbie Paseur
"I had just relocated from Tennessee to Russellville. Cole and I discussed the coverage I was requesting. He immediately got me a quote and provided excellent customer service. He explained all the questions I had. I would highly recommend him."
We responded:
"Thank you, Debbie! We’re glad Cole could make your transition to Russellville smooth and provide the coverage you needed. We appreciate your recommendation and look forward to serving you in the future!"
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Christine Schrimsher

June 11, 2025

5  out of  5
rating by Christine Schrimsher
"My agent, Jason, was very friendly and helpful when asked about home owners insurance. I am very pleased with my new policy!"
We responded:
"Thank you, Christine! We’re happy to hear Jason was friendly and helpful, and that you’re pleased with your new homeowners policy. We appreciate your trust in us!"
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Tyler Eller

June 6, 2025

5  out of  5
rating by Tyler Eller
"Service is amazing, everything I’ve ever needed was completed super fast with great pricing"
We responded:
"Thank you, Tyler! We’re thrilled to hear you’ve had a fast and positive experience with our service. We appreciate your kind words and look forward to continuing to support you!"
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Lacretia Beasley

June 2, 2025

5  out of  5
rating by Lacretia Beasley
"Zach was the best!!! He was very understanding and nice. I appreciate the time he took to help me."
We responded:
"Hey, Lacretia! We’re so glad to hear Zach was understanding and helpful. We appreciate you taking the time to share your experience! "
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April Ford

June 2, 2025

5  out of  5
rating by April Ford
"Real nice people, always there to help. Answered and fixed all my questions and concerns that I had!"
We responded:
"Thank you, April! We’re glad we could help and address all your questions and concerns. We appreciate your kind words and are always here when you need us!"
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Jacqueline Gonzalez

June 2, 2025

5  out of  5
rating by Jacqueline Gonzalez
"ZACH STREET THANK YOU SO VERY MUCH !!!!!! You really took time to work with me on finding the right price for me ... Matter of fact, Everyone I ever have to do business with there, is super friendly and never makes me feel rushed or like an idiot. It's a very friendly/family vibe like."
We responded:
"Thank you so much, Jacqueline! We’re thrilled to hear Zach and the entire team made you feel welcomed and supported. Providing friendly, patient service is what we strive for, and your kind words mean a lot to us!"
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Tam Hightower

May 31, 2025

5  out of  5
rating by Tam Hightower
"What a seamless experience while switching auto insurance."
We responded:
"Thank you, Tam! We’re glad to hear your switch was seamless. We appreciate your trust and look forward to serving you."
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Iglesia en Conexión

May 30, 2025

5  out of  5
rating by Iglesia en Conexión
"very good service and excellent help."
We responded:
"Thank you, Felix! We’re glad to hear you had a great experience. We appreciate your support!"
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Garrett Pless

May 29, 2025

5  out of  5
rating by Garrett Pless
"Thank you Cole for your help getting my insurance verified! You are a lifesaver!"
We responded:
"Thank you, Garrett! We’re glad Cole could help and make the process easier for you. We appreciate your kind words and are here whenever you need us!"
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Drake Howard

May 29, 2025

5  out of  5
rating by Drake Howard
"Amazing help. Great prices"
We responded:
"That’s awesome, Drake. We’re happy to hear you had great service and pricing. We appreciate your feedback!"
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Christy Turley

May 29, 2025

5  out of  5
rating by Christy Turley
"Cole is very helpful"
We responded:
"Thank you, Christy! We’re glad to hear Cole was helpful. We appreciate your feedback!"
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Robert Hartwell

May 28, 2025

5  out of  5
rating by Robert Hartwell
"Great people and great rates!"
We responded:
"Thank you, Robert! We’re glad you’re happy with our team and rates. We appreciate your support!"
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Jennifer Perla

May 28, 2025

5  out of  5
rating by Jennifer Perla
"Took care of me when I was late on a payment trust is everything so when I say that state farm has my back I guarantee it"
We responded:
"Thank you, Jennifer! We’re glad we could support you when you needed it most. Trust is very important to us, and we’re honored to have yours."